TERMS & CONDITIONS

Please carefully read these terms and conditions before using qualityteasandtisanes.com. By accessing or using this site, you agree to be bound by these terms and conditions, including the disclaimers set forth below. If you are not willing to be bound by these terms and conditions, you may not access or use this site.

We reserve the right, at our discretion, to modify, add, or remove portions of these terms and conditions at any time and each such change shall be effective immediately upon posting. Please check these terms and conditions periodically for changes. Your continued use of this site following the posting of changes to these terms and conditions constitutes your acceptance of those changes.

The information contained in this Site, or provided to you in response to a request made or a question asked by you, or as a result of the completion of a questionnaire by you, is provided for informational purposes only and is intended to provide users with a general understanding of certain wellness and health care topics. The information should not be considered complete and does not cover any and all health issues. qualityteasandtisanes.com does not recommend self-management of health problems nor does it endorse any particular type of medical treatment. The information should not be used in place of a visit with, call to, consultation or advice from your physician or other health care provider. If you suspect you have a medical problem, or should you have any health care related questions, please promptly call or see your physician or other health care provider. You should not conclude by virtue of something you have read on this Site in response to your inquiries or questions that you do not need to consult a health care professional nor should you rely on information to cure an ailment or alleviate pain. Never disregard medical advice or delay in seeking medical advice or treatment as a result of something you read on this Site or as a result of the answer to any of your e-mail inquiries. The information is not a substitute for professional medical advice and nothing contained on this Site or in a response to an e-mail is intended to be instructional for medical diagnosis or treatment.

This Site Is Intended For Adults

This Site is intended exclusively for adults. By using this Site, you acknowledge that you are of legal age.

Restrictions On Use Of Materials

All materials, including without limitation, articles, opinions, photographs, illustrations, trademarks, images, video and audio clips, advertising copy, graphics, logos, button icons, banners and software and any other form of intellectual property contained in this Site are the exclusive property of qualityteasandtisanes.com and are protected as intellectual or property. Unauthorized use of any of the above-mentioned Materials constitute a violation of copyright. All rights not expressly granted in these Terms and Conditions are reserved to qualityteasandtisanes.com. As such, no material from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download one copy of the Materials on any single computer for your personal, non-commercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, (ii) you make no modifications to the Materials, (iii) you do not use the Materials in a manner that suggests an association with us or any of our products, services, or brands. The use of any such material on any other web site or computer environment is prohibited.

qualityteasandtisanes.com reserves the right at any time and in its sole discretion to change or revoke any authorization granted above. In such circumstances, if you violate any provision of these Terms and Conditions, your permission to use the Materials automatically terminates and you must immediately destroy any copies of the Materials that you have made.

Nothing contained in this Site will be construed as granting any license or right to use any trademark, logo, trade name, or design displayed on this Site or otherwise owned by shopteasandtisanes.com without the prior written permission of qualityteasandtisanes.com or the respective owner of the trade mark.

Lost Or Damaged Shipment

We provide a safe and reliable shipment service and we ensure an accurate packaging secured against breakage with a shock-resistant material. However, we are aware that unfortunate accidents may happen and your products may arrive to you in an out-of-order state. Moreover, you parcel may get lost during the delivery phase. In this case, we may be contacted via e-mail, at support@qualityteasandtisanes.com or by dialing our toll-free number: +1-855-248-0129. You may also send us a Contact Form and we will provide an answer in the next 24 hours, containing complete instructions on how to proceed when encountering the above-mentioned issue.

Our Customer Support service is available during 09.00-17.00 EST, from Monday till Friday.

Returns

We are proud of the quality of our products and want to make sure you are completely satisfied. If a product that you have purchased does not entirely reflect your expectations, do not hesitate to contact us via e-mail or on our toll-free number and inform us with respect to this issue. Our Customer Support will provide all the necessary details for you to return the parcel. Once the package has been inspected for signs of use, a refund will be issued within 30 days.

We will not be responsible for shipping and handling returned items. We recommend using UPS or insured mail for returns as we cannot be responsible for items that never make it back to our warehouse.

Limitation Of Liability; Disclaimer

The use of this Site and information contained within the Site is made at your own risk. When using this Site, information will be transmitted via the Internet, over which qualityteasandtisanes.com has no control or jurisdiction. Therefore, qualityteasandtisanes.com does not assume any liability for the delay, failure, interruption or corruption of any information transmitted in connection with the use of this Site.

qualityteasandtisanes.com cannot and does not guarantee that any data, file, or information available for download will be free of infections, viruses, worms, Trojan horses or other codes that may contain contaminating or destructive properties. You agree to assume the entire cost of all necessary servicing, repair or correction resulting from any such downloading.

This Site and the information given through this Site are provided without charge and are provided on an “AS IS” and “WITH ALL FAULTS” basis.

To the full extent permitted by law, qualityteasandtisanes.com disclaims all warranties, either express or implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, quality and fitness for a particular purpose, or non-infringement of third party rights.

qualityteasandtisanes.com does not warrant that the information contained on this Site will be uninterrupted or error free, or that defects will be corrected. qualityteasandtisanes.com makes no warranty as to the accuracy, reliability, completeness, timeliness, usefulness, adequacy or suitability of the information, links or communications provided on or through the use of this Site and does not warrant against human or machine error, delay, omissions, interruptions or losses, including loss of any data or compliance with respect to laws governing the products, services or promotions offered on this Site within your territory of residence.

Under no circumstances shall qualityteasandtisanes.com, its directors, officers, employees, agents,  suppliers or contributors be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, personal injury, or wrongful death whatsoever, including, without limitation, damages for lost revenue, lost or damaged data, or other commercial or economic loss that may result from the use of or the inability to use this site or the material/products it provides.

Please note that, in order to benefit from the promotions offered on this Site, the user must be logged into his account.

Public Areas

If you participate in a message area or discussion board, blog or testimonial submission, further referred to as Public Areas, you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the Public Areas. qualityteasandtisanes.com is not responsible for the consequences of any communications in the Public Areas.

You agree that if you use any Public Areas, you must not:

• violate any local, state, national or international laws;
• defame, abuse, harass or threaten others;
• make any bigoted, hateful or racially offensive statements;
• advocate illegal activity or discuss illegal activities with the intent to commit them;
• post or distribute any material that infringes and/or violates any intellectual property right of others or the privacy or publicity rights of others;
• post or distribute any unlawful, vulgar, obscene, slanderous, hateful, discourteous, derogatory, or indecent language or images or material that is embarrassing to any other person or entity;
• advertise or sell to or solicit others;
• use the Public Areas for commercial purposes of any kind;
• post or distribute any software or other materials which contain a virus or other harmful component;
• post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board;
• impersonate another person or post or transmit information anonymously or under a false name;
• collect information about others, including email addresses, without their consent;
• post chain letters or pyramid schemes;
• allow any other person or entity to use your account or identification for any purpose whatsoever, including posting or viewing comments;
• after receiving a warning, continue to disrupt the normal flow of dialogue in any Public Area;
• post the same note more than once or “spamming”; or
• engage in any other conduct that restricts or inhibits any other person from using or enjoying the site, or which in the judgment of  qualityteasandtisanes.com, exposes qualityteasandtisanes.com or any of its customers, licensors, or suppliers to any liability or detriment of any type.

qualityteasandtisanes.com cannot review all communications and materials posted or uploaded to this site and is not responsible for the content of these communications or materials. However, we reserve the right (but not the obligation) to monitor these Public Areas. In addition, we reserve the right to take any action we think necessary to enforce compliance with your agreement or to protect the personal safety of our users or the public, including recording dialogue in public chat rooms and terminating a user’s access to the Public Areas or the site. qualityteasandtisanes.com has no liability or responsibility to users of this site or any other person or entity for performance or non-performance of any such activities.

Links To Other Sites/Third Parties

We suggest that you exercise discretion while browsing the Internet, including while using this Site. You should be aware that when you are on this Site, you may be directed to other Sites that are beyond our control. There are links to other Sites from qualityteasandtisanes.com pages that take you outside of our service. For example, if you “click” on a banner advertisement or a link, the “click” may take you off this Site. This includes links from advertisers, sponsors, and content partners that may use our logo(s) as part of a co-branding agreement. These other Sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. Use of third-party web sites is at your own risk and subject to the terms and conditions of use for such web sites. We make no representations concerning the content of any third party web sites. Consequently, we are not and cannot be held responsible for the content of those linked web sites, including, without limitation, the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites linked to this Site. We reserve the right to disable links from third party web sites to this Site. Reference on the Site to any product, process, publication or service of any third party by trade name, domain name, trademark, trade identity, service mark, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by qualityteasandtisanes.com.

Termination Of Account

shopteasandtisanes.com shall have the right to immediately terminate a user’s account in the event of any conduct by a user which qualityteasandtisanes.com, in its sole discretion, considers to be unacceptable, or in the event of any breach by a user of these Terms and Conditions.

Indemnification

You agree to indemnify, defend and hold qualityteasandtisanes.com and its affiliates and their respective officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all claims, demands, liabilities, costs and/or expenses whatsoever (including without limitation reasonable legal fees and disbursements) arising out of or resulting, directly or indirectly, from: (a) your breach of these Terms and Conditions; (b) your access to or use of this Site or any web site to which this Site is or may be linked from time to time; (c) your use of, reliance on, or publication, communication or distribution of anything on or from this Site; and/or (d) your violation of any law, rule or regulation. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In any event, you will not settle any claim, lawsuit or action subject to indemnification by you without the prior written consent of qualityteasandtisanes.com.

User Accounts

Certain areas of the Site may ask you to create a user account or may otherwise ask you to provide information to participate in certain features or to access certain content. If you choose to provide information to the Site, you agree to provide only true, accurate, current and complete information. If you create a user account, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer or assign your user account. You are responsible for maintaining the confidentiality of your password, and for restricting access to your computer so that others may not access any password protected portion of the Site using your name, user name or password in whole or in part.

Jurisdictional Issues

Unless otherwise specified, the information presented on this website is made available for audience of legal age worldwide. However, please note that qualityteasandtisanes.com acts in full compliance with the law applicable in Quebec, Canada. We make no representation that material on this Site is appropriate for use in any particular location. Those who choose to access this Site do so on their own initiative and are responsible for compliance with local laws, to the extent local laws are applicable.

General Provisions

You agree to comply with all rules, laws and regulations that are applicable to your use of the Site, including, without limitation, those governing your transmission or use of any software or data. These terms and conditions shall be governed by and construed in accordance with the laws of Quebec, Canada without giving effect to any principles of conflicts of law. You agree that any action at law or in equity relating to the provisions nominated in these Terms and Conditions shall be filed only in the state or federal courts located in Canada and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms and conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

Effective Date

The effective date of this policy is May 27th, 2024.